Return Policy

If for any reason you are not satisfied with your selection once you receive it, you may return the merchandise to us within 30 days from the date of purchase. Please contact Crown Jewelers immediately and submit a Return Authorization Request. Upon receiving the returned merchandise, we will gladly issue a refund or credit your account for the returned merchandise less shipping, handling, and any alteration charges.

Do not send the merchandise back without the return authorization or with an expired return authorization. Credit or refund will not be issued for merchandise returned with no return authorization or an expired return authorization. Crown Jewelers will not accept back any damaged, altered, or used merchandise for refund or credit. The customer is responsible for return shipping costs. 

Please note, any jewelry that has been customized cannot be returned. 

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